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The record prompt didn't appear

What to check when a call starts and Recordist stays quiet: detection settings, the cooldown, snoozes, browser calls, and the manual hotkey.

Notes take too long on my Mac

Why local AI notes take minutes on an 8 GB Mac, what was measured, and the three ways to make them fast: a cloud key, a smaller model, or generating notes only when you ask.

What Recordist can never see

There is no Recordist server that holds meetings, no account, no telemetry. What that means in practice, and the short list of things that can leave your machine.

Why the first launch says the app is from an unidentified developer

Early builds are not yet signed and notarised by Apple, so macOS warns once. How to open the app safely, how to verify the download, and when this goes away.

How refunds work (14 days, no questions)

Full refund within 14 days of purchase, no questions asked; Team seats pro-rata. How to ask, how long it takes, and what happens to your key.

Windows and Linux early access status

Windows and Linux versions are built from the same code as the Mac app, but we have not yet verified a full recording on that hardware ourselves. What early access means, what is untested, and how to help.